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Service Fees

Refundable Consumer Deposit.... 
Ave. Monthly Bill x 1.3
(based on the location KWH history)

Reconnect Charge.... $40
Service fee to reconnect during regular working hours (Monday thru Friday 7:30 A.M. - 2:00 P.M.), an account disconnected for non-payment.

(A)...After-Hours Reconnect Charge.... $145
Service fee to reconnect between the hours of 2:00 P.M. until 9:00 P.M. any weekday for an account disconnected due to non-payment.

(B)...After-Hours Reconnect Charge.... $300
Service fee to reconnect between the hours of 9:00 P.M. until 7:30 A.M. on weekdays and anytime on weekends, or holidays, reconnects shall only occur due to medical necessity or other emergency situation.

Trip Charge.... $40
Service fee for a trip to disconnect for non-payment applies if consumer makes payment arrangements after serviceman is at consumer's location.

Wintertime Disconnect Site Notice.... $15 
Service fee charged when it is necessary to send an employee of the Cooperative to deliver a disconnect notice to the service location.

Meter Reading Charge.... $15 
Service fee for Cooperative employee to read a meter when the consumer has failed to report a meter reading for two consecutive months.

Returned Check and Insufficient Funds Charge.... $15 
Service fee for additional billing when a check or debit is returned by the bank.

Security Light Charge - Small.... $10.50 
Security Light Charge - Large.... $12.00 
Leased through your Cooperative by the month.

Energy Audit.... Free 
Service for analyzing a home's energy efficiency and providing recommendations for energy improvements.

New Concord     740-826-7661

Ohio Toll Free    1-800-521-9879



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